Privacy Policy

1. Introduction

Scoopify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name, email address, and phone number
• Business name and address
• Payment and billing information
• Customer data you upload to the Service

Automatically Collected Information

When you access the Service, we may automatically collect:

• Device information (type, operating system, unique identifiers)
• Log data (IP address, browser type, pages visited)
• Location data (with your consent, for route optimization)
• Usage data (features used, time spent)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send administrative notifications and updates
• Respond to comments, questions, and customer service requests
• Analyze usage patterns to enhance user experience
• Protect against fraud and unauthorized access

4. Information Sharing

We may share your information in the following situations:

• Service Providers: With third parties who perform services on our behalf (payment processing, hosting, analytics)
• Legal Requirements: If required by law or in response to valid legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: For any other purpose with your explicit consent

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Request portability of your data
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@scoopify.app

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect information and improve the Service. You can instruct your browser to refuse cookies, but some features of the Service may not function properly without them.

9. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.